Terms of Sale
1. Scope of Application
The following terms of sale apply for orders through the English language version of the WatchStyle Store. Our offers are without engagement and subject to confirmation. Orders are considered to be firm if acknowledged and carried out by shipment of the goods.
Before placing an order, you must verify all relevant images, descriptions and size charts on our product pages. As a customer, you are responsible for determining the appropriate material, color and size for your own particular use. We take no responsibility for verifying any additional customer notes that have been entered during checkout.
3. Products & Pricing
All prices include VAT and exclude shipping costs. International shipments may be subject to the customs fees and import duties of the country to which the order has shipped. These charges are always at the customer's responsibility.
4. Custom Manufacturing
Products advertised on our website with a specific availability date are subject to custom manufacturing. These products are specially made to the customer's requirements. Products that are subject to custom manufacturing cannot be returned1.
We do not accept cancellations later than 24 hours after your order is placed. Products that are subject to custom manufacturing cannot be cancelled at any time. This also applies if the production has not yet started1.
6. Payment Options
You can browse our website in 32 currencies. When checking out, your payment will be processed in Euros based on the European Central Bank's exchange rates.
- Credit Card: We accept VISA and Mastercard using 3-D Secure authentication. Your credit card will be billed before shipment of your order.
- Online Bank Transfer: Choose your country and bank that will carry out the transfer. Log in with your online banking details and confirm your transaction by entering the requested confirmation code.
7. Shipping and Delivery
Delivery times are provided for informative purposes only. In-stock items are being processed without delay. If an item needs to be backordered, we will notify you accordingly. Click here for an overview of our shipping rates and delivery times.
The customer is responsible for the validity of the address information he provides us with. Should be determined that the address information is incorrect or that the shipment is otherwise undeliverable, we will have the shipment returned to our company at the customer's expense.
You can track your order by entering your order ID or your email address in the "My Account" dropdown menu on the top of the page. As a registered customer, you will also find an overview of all your previous orders without having to enter your order ID for each one of them.
If something is wrong with an order you have received from WatchStyle, please notify the obvious defects immediately (within 14 days) by email. Your invoice will be accepted as the certificate of warranty. Item numbers and prices displayed online may differ from the manufacturer's tag. Our products may be subject to color, size or pattern variations such as often occur with leather and other natural materials. We reserve the following size tolerances for our watch bands and bracelets:
- Lug/Buckle Width: ± 0.5 mm
- Length Part A/B: ± 5.0 mm
- Thickness: ± 1.0 mm
9. Final provisions
If you are an entrepreneur, German law applies to the exclusion of UN sales law. If you are a merchant within the meaning of the German Commercial Code or a legal entity under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is the location of our registered business.
1 The European Court of Justice (ECJ) has clarified the exception to the right of withdrawal in cases where the seller supplies goods that were made to the consumer’s specifications or were clearly personalized at the consumer’s request (ECJ, Judgment of 21 October 2020, Case C-529/19).
This page was last updated on --01.