Return Policy for International Customers
We do not accept returns or exchanges of products that are non-defective, conforming to our specifications and conforming to your order. Only products that are defective, non-conforming to our specifications or non-conforming to your order are eligible for an exchange, and must be returned within 14 days of delivery. Before returning the goods, you must submit an authorization request using our contact form. Your return will be rejected if one or more of the following conditions apply:
- the product was subject to sales promotion or other price discount;
- the product was custom-made according to article #4 of our terms of sale;
- the product was returned in a condition that we deem unacceptable for resale.
Products eligible for return must be shipped with the invoice enclosed and via postal air mail to WatchStyle, Ludwigkirchstraße 2, 10719 Berlin, Germany. If you are not a resident of the European Union, you must fill out the green customs declaration CN 22, available at your local post office. The return postage will be refunded upon receipt of the goods.
This page was last updated on January 1st, .