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FAQ

Which bracelet model is suitable for my watch?

We can not answer any questions about your own watch or other watch brands. Please use our advanced search to find out which watch bands are known to be compatible with some of the most popular watch brands. Alternatively, you may also contact your watchmaker or jeweler.

Which bracelet size is suitable for my watch?

Please use our advanced search. Product filters enable you to determine watch bands that meet specific parameters such as the lug width, length and special features. Make sure to also verify the size charts on the respective product pages.

Which bracelet size is suitable for my wrist?

Check our sizing infographic and read the explanatory notes. Learn more about the measurements that have to be determined on your watch case and on your watch band. Make sure to also verify the size charts on the respective product pages.

Do you offer custom manufacturing?

We do not offer custom manufactured watch bands. All available products can be viewed in our online catalogue. You may also check this page for an overview of shipping rates and delivery times.

How to adjust a metal bracelet?

Most of our metal bracelets can be shortened easily by punching out the link pins. Some models however, require some experience to be properly adjusted. In this case, we recommend you to take both your watch and bracelet to a professional jeweler.

Are products available for in-store pickup?

We do not offer products for in-store pickup. Our products can only be purchased through the WatchStyle online store.

Where is my order?

Track your order by entering your email address or your order ID in the "My Account" section of the top page panel. As a registered customer, you will find an overview of all your previous orders without entering your order ID for each one.

Can I return my order?

We do not accept returns or exchanges of products that are non-defective and conforming to our specifications. Only products that are defective or non-conforming to our specifications are eligible for an exchange, and must be returned within 14 days of delivery. Returns will be rejected if one of the following conditions apply: the product was subject to sales promotion or price discounting; the product was manufactured according to the customer's specifications; the product was returned in a condition that we deem unacceptable for resale.